COVID-19 Summer Camp FAQ

How has COVID-19 affected the camp?

 
Due to current COVID-19 restrictions, we are restricted to the number of people we can have onsite and wait for the government to provide us with information about when we might be able to fully reopen again. We have a small staff on site who are following physical distancing guidelines as they go about their daily tasks to keep operations running and animals cared for during this time.
 

Is summer camp going ahead?

 
We are eagerly looking forward to summer camp in 2021. We are planning for an exciting summer of outdoor activities, camp events and friendship connections for campers.
 
While preparations are underway, we are delaying opening registration until we can be confident that we can offer safe programs that are in line with public health best practices. We anticipate a joyful summer and can’t wait to see camper families after a long time apart.
 
Visit our Dates & Rates page for more information about Summer Camp 2021.
 
Stay tuned for updates!
 

What is the cancellation policy?

 
1. If camp capacity numbers are reduced due to Government COVID restrictions, and camp has to reduce enrolment in registration:
 
Priority registrations will be given by date of registration; those who have registered first will retain their session of preference. Once we have reached our weekly capacity for camper/staff onsite, a waitlist will be set up and the applicant will be placed on it. If there are sessions that are not full and that the applicant is eligible to attend, your registration can be moved to one of those sessions.
 
2. In the event a camp session is cancelled due to a COVID outbreak, there are government mandates to shut down camp for all or part of the season, or due to any other reason, the camp will issue a refund for the value of the fees of the unexpired term.
 
3. If parent/guardian/participant chooses to withdraw their camp registration, regular cancellation policies will be in effect:
 
Day Camp Cancellation Policy: If you cancel more than two weeks prior to the start of camp, you will receive a full refund less a $30/session administration fee.
 
Family Camp Cancellation Policy: If you cancel more than two weeks prior to the start of camp, you will receive a full refund less a $50/person/session administration fee.
 
Overnight Camp Cancellation Policy: If you cancel more than two weeks prior to the start of camp, you will receive a full refund less a $75/session administration fee.
 
All Camps: If a cancellation occurs after the cut-off dates listed above, you will get NO REFUND except for medical reasons with a note from a doctor. In that case, you will get a full refund less the administration fee. No refund will be made for dismissals due to disciplinary action, late arrivals or early departures. If a participant is unwell while at camp and it is determined that withdrawal from camp is required, the camp will credit the family the value of fees for the unexpired term. Please contact camp office for cancellation details for out-trips and/or transportation fees.
 
If a participant is unwell with COVID, the following will apply: The participant may return when symptoms are gone, a COVID test is negative, and depending on availability, the family can use their credit to rebook the participant in an alternate session. If this is not possible, the camp will issue a refund for the value of the unexpired term.
 

Are you renting out your cabins to families?

 
Yes! We do have cabin rental opportunities available for families at our Pioneer Lodge, Sundre and Pioneer Ranch, Rocky Mountain House sites. Visit our page for more information.
 

I want to work at camp this summer, should I apply?

 
Yes! Applications will be available mid-January, 2021. Visit our Summer Staff & Volunteers page for more information.
 

I want to volunteer at camp this summer, should I apply?

 
Yes! Applications will be available mid-January, 2021. Visit our Summer Staff & Volunteers page for more information.
 

How can I support camp through this difficult time?

 
Make a Donation: COVID-19 has caused us significant financial loss. If you are financially able, you may consider making a donation to Pioneer Camp Alberta. That will help us continue to provide summer camp in the years ahead. Donations can be made online through our website.
 

“May the Lord bless you and keep you; The Lord make his face shine upon you, and be gracious to you; The Lord lift up His countenance upon you, and give you peace.” (Numbers 6: 24-26)

 

“For I know the plans I have for you,” declares the Lord, “plans to prosper you and not to harm you, plans to give you hope and a future.”
(Jeremiah 29:11)

 

This document is updated: December 7, 2020 and subject to change.

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