COVID-19 Summer Camp FAQ

Is summer camp going ahead?

 
We are eagerly looking forward to summer camp in 2021. Although there may still be uncertainty about what the upcoming months may hold, we are preparing and planning for an exciting summer of outdoor activities, fun themes and great friendship connections for campers. Online Registration will be opening on March 1st.
 
Visit our Dates & Rates page for more information about Summer Camp 2021.
 

What are you doing to ensure camper safety?

 
We know that you put your trust in us when you send your child to camp. Safety and staff training has always been a priority for us, but in 2021, they take on a new dimension. We will be following all precautions and guidelines that government and health authorities set for us. Over the past year, we have also reviewed our site and programs and will be implementing appropriate protocols that meet or exceed public health requirements.
 
If you have any questions about registering your child for camp this summer, please do not hesitate to give us a call at 403.638.2660. We want to ensure that you are as comfortable sending your child to camp as we are in welcoming them.
 

What is the cancellation policy?

 
1. If camp capacity numbers are reduced due to Government COVID restrictions, and camp has to reduce enrolment in registration:
 
Priority registrations will be given by date of registration; those who have registered first will retain their session of preference. Once we have reached our weekly capacity for camper/staff onsite, a waitlist will be set up and the applicant will be placed on it. If there are sessions that are not full and that the applicant is eligible to attend, your registration can be moved to one of those sessions.
 
2. In the event a camp session is cancelled due to a COVID outbreak, there are government mandates to shut down camp for all or part of the season, or due to any other reason, the camp will issue a refund for the value of the fees of the unexpired term.
 
3. If parent/guardian/participant chooses to withdraw their camp registration, regular cancellation policies will be in effect:
 
Day Camp Cancellation Policy: If you cancel more than two weeks prior to the start of camp, you will receive a full refund less a $30/session administration fee.
 
Family Camp Cancellation Policy: If you cancel more than two weeks prior to the start of camp, you will receive a full refund less a $50/person/session administration fee.
 
Overnight Camp Cancellation Policy: If you cancel more than two weeks prior to the start of camp, you will receive a full refund less a $75/session administration fee.
 
All Camps: If a cancellation occurs after the cut-off dates listed above, you will get NO REFUND except for medical reasons with a note from a doctor. In that case, you will get a full refund less the administration fee. No refund will be made for dismissals due to disciplinary action, late arrivals or early departures. If a participant is unwell while at camp and it is determined that withdrawal from camp is required, the camp will credit the family the value of fees for the unexpired term. Please contact camp office for cancellation details for out-trips and/or transportation fees.
 
If a participant is unwell with COVID, the following will apply: The participant may return when symptoms are gone, a COVID test is negative, and depending on availability, the family can use their credit to rebook the participant in an alternate session. If this is not possible, the camp will issue a refund for the value of the unexpired term.
 

Are you renting out your cabins to families?

 
Yes! We do have cabin rental opportunities available for families at our Pioneer Lodge, Sundre and Pioneer Ranch, Rocky Mountain House sites. Visit our page for more information.
 

I want to work at camp this summer, should I apply?

 
Yes! Applications are available. Visit our Summer Staff & Volunteers page for more information.
 

I want to volunteer at camp this summer, should I apply?

 
Yes! Applications are available. Visit our Summer Staff & Volunteers page for more information.
 

This document was posted: February 12, 2021 and subject to change.

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